The 2018 – 2020 National Association of Ticket Brokers Board of Directors

    2020 – 2022 Officers


    President & Southwest Director

    Caroline Gibbs currently serves at Chief Purchasing Officer at TicketCity, a recognized leader in the sports and entertainment brokerage industry. With 20 years of industry experience, Caroline is charged with the full operational oversight, fulfillment and management of the inventory division, 360 Access at TicketCity. Caroline’s additional roles within the company include providing strategic management of national event operations and assisting in the development of new corporate partnership opportunities. In 2016, Caroline received the NATB Visionary Broker of the Year Award.

    Prior to being named CPO, Caroline served as the Vice President of Sales & Customer Service at TicketCity for seven years. Under her direction, the company procured massive growth in sales, as well as setting the industry standard in the areas of client relations and customer service. In 2015, that Customer Service Team was recognized by the NATB at the World Ticket Conference as the pinnacle of Client Services, as TicketCity was awarded to the Elite Broker to Broker Award. Previously in her career, from 1998 – 2009, Caroline served as one of TicketCity’s top producing Sales Associates.

    A native of Plano, Texas, Caroline studied Communications at the University of Texas in Austin, where she still resides with her husband, Corey and eleven-year-old sons, Will and Ben, while Victoria (15) lives in Hoover, Alabama.


    Executive Director and General Counsel

    Gary Adler is the Executive Director and Counsel for the National Association of Ticket Brokers (“NATB”). He has represented the NATB for 25 years, overseeing its operations and helping to establish the NATB. Mr. Adler is the Founder of Adler Law PLLC located in the Washington DC Metropolitan Area. In addition to representing the NATB, Mr. Adler advises numerous business entities and trade associations on a wide range of issues. His legal practice also focuses on civil litigation in trial and appellate courts. Mr. Adler also has represented professional athletes and sports management in negotiations, corporate matters, and litigation.


    Vice President and Southeast Director

    Jimmy Siegendorf’s Premium Seats USA won a spot on Inc. Magazine’s 2014 list of the 5000 fastest growing private companies in the nation, and took the Enterprise Award for Best Overall Large Broker at the 2014 World Ticket Summit.


    Treasurer and Southwest Director

    Jerome Cohen is the founder and owner of Best Tickets and co-founder of SeatSmart. Filled with a passion for live entertainment events at an early age, Jerome created Best Tickets in 1990 while attending the University of Texas in Austin.


    Secretary and West Cost Director

    2020 – 2022 Directors


    International Director

    Angie Coss is a former journalist who turned her considerable talents and infectious personality to the ticket industry in 2007 and was a member of NATB’s first PR Committee in 2010. She is a tri-athlete and bikes many miles for charity every year.


    Midwest Director

    Corey Gibbs has 20 years of industry experience, and was elected NATB president in 2014. An association member since 2003, he has served on several Board committees including NATB Gives Back, of which he was Chair. He graduated summa cum laude with a Master’s Degree in Sports Management from the University of Alabama. Twitter: @ImYourTicketGuy


    Midwest Director

    Max Waiswisz operates Gold Coast Tickets in Chicago where he can be found courtside at Bulls games. He is a long-time NATB board member and recipient of the NATB President’s Award for his outstanding contributions to member recruitment.


    Northeast Director

    Jim Bell is the owner of Sherry’s Tickettown in Wilmington, Delaware

    Jim began his career by selling tickets in the box office of the legendary Philadelphia Spectrum. That experience lit a fire within him, and before long, he was managing Sherry’s Tickets in Philadelphia. After many years at 15th & Walnut streets, Jim is now the driving force behind the Sherry’s Tickettown, a product of the merger of B&B and Sherry’s Tickets.


    Midwest Director


    Southeast Director

    Rick Schefter came out of the entertainment world (where he worked in backstage production) to join the ticket industry over 25 years ago. A native of Rochester NY, he is the founder and president of A Great Place to Sit in Hollywood FL, and serves as Chair of the NATB Public Relations Committee.


    West Coast Director

    Tony Beram is President and CEO of Western States Ticket Service and Western States Ticket Service International, both based in Phoenix Arizona. Western States Ticket Service celebrated 31 years in business this year. Tony is a founding member of the NATB and is returning as a director after a several year hiatus.

    2020 – 2022 Advisors


    Past President

    Maggi began her career in the ticket sales industry over 12 years ago and currently works as the Director of Sales & Strategy for The Ticket Machine in East Lansing, Michigan. She earned her BA in English from Michigan State University and her MBA in Marketing from Florida Tech.

    She has been an active member of the NATB for several years. She has served on both the Public Relations and Exchange committees and was Chairperson of The World Ticket Conference from 2016 through 2019. In 2016, she was honored with the NATB President’s Award for Dedication and Leadership, and in 2018 was the first woman in the association’s history to be elected President of the NATB Board of Directors.

    Maggi is also affiliated with INTIX – International Ticketing Association, the Lansing Regional Chamber of Commerce, Greater Lansing Convention and Visitors Bureau, Small Business Association of Michigan, Sales and Marketing Executives International, and the Association of Latino Professionals for America.

    In her free time, she enjoys reading, watching basketball, playing tennis, and volunteering at her local library.

    2020 – 2022 Staff


    Senior Administrative Director

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    Administrative Coordinator

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The National Association of Ticket Brokers