July 14th & 15th // 2:00PM (EDT) Daily
About The Virtual Ticketing Forum
Join the NATB for our first ever Virtual Ticketing Forum, a two-day event focused on helping you navigate the current environment and position your business for a strong rebound as live events relaunch around the country.
The Virtual Ticketing Forum will concentrate on navigating and successfully managing the current live events climate and take a look at the opportunities that will lead to our future successes.
The VTF will kick off with a welcome from NBA Legend Bill Walton and renowned sports business analyst, Darren Rovell will kick off the second day of content.
Check out the rest of the speakers below!
The NATB is offering this event for free to all Members and Non-Members. Please join us on July 14th and 15th!
Don’t miss out, more than 1,300 people have already registered!
2:00 PM (EDT) – 4:30 PM followed by Virtual Happy Hours
All Time Are EDT, and Are Approximate and Subjet To Change
- 2:00PM Welcome by Bill Walton
- 2:05PM Welcome & State of the Union Address By NATB and Venable
- 2:20PM Team-Work: Content Providers Look Into the Future
- 3:55PM Ticket Trivia by Broker Genius
- 4:05PM Strategic Management & Navigation
- 4:45PM Virtual Mixology Lesson with Jonathan Pogash
- 5:00PM Virtual Happy Hour
- 2:00PM A Look Into the Future featuring Darren Rovell
- 2:15PM The 4 Walls: Managing Relationships for Success
- 3:00PM Lightning Round Sessions
- 3:45PM Ticket Trivia by Broker Genius
- 4:00PM Distribution Channels: Managing for Success
- 4:45PM Virtual Mixology Lesson with Jonathan Pogash
- 5:00PM Virtual Happy Hour
*subject to change
Gary Adler is the Executive Director and Counsel for the National Association of Ticket Brokers (“NATB”). He has represented the NATB for 25 years, overseeing its operations and helping to establish the NATB. Mr. Adler is the Founder of Adler Law PLLC located in the Washington DC Metropolitan Area. In addition to representing the NATB, Mr. Adler advises numerous business entities and trade associations on a wide range of issues. His legal practice also focuses on civil litigation in trial and appellate courts. Mr. Adler also has represented professional athletes and sports management in negotiations, corporate matters, and litigation.
Maureen Andersen is President & CEO of the International Ticketing Association (INTIX).
Maureen has over four decades of experience encompassing not-for-profit, commercial arts, Broadway, regional ticketing, performing arts and colleges. Her experience spans the ticket office, call centers, season tickets, group sales, marketing, fundraising, strategic planning and executive leadership.
Prior to joining INTIX Maureen had a rich career including VP of Arts & Entertainment at AudienceView, Senior Business Consultant at Paciolan, and spent 23 years with The Denver Center for the Performing Arts as Director of Ticketing Services. Maureen and is a frequent speaker at industry conferences, seminars, and workshops. She is the recipient of several high-profile awards from VenuesNow, INTIX, FutureTix, AudienceView, and Northeastern Junior College.
Zach Anderson serves as the President of TicketCity, where he has worked for 27 years, having started while attending the University of Texas. A revered executive who has developed and implemented marketing and ecommerce initiatives which have produced over $1 billion in sales, Zach started the TicketCity.com website and was instrumental in the development of Real Time Ticketing (RTT), one of the first web-based point of sale systems for the industry. An experienced operator who oversees personnel, marketing, product development, legal, and P&L, Zach is currently working on reinventing the way customers buy tickets online using personalized recommendations powered by data. Zach received his B.S. in Advertising from the University of Texas and resides in Austin, Texas, with his family, where he is involved with various non-profit organizations that revolve around youth development, youth sports, workforce development and regional transportation issues.
Kay Burnham has held various roles at Segerstrom Center for the Arts for close to three decades, and currently serves as the Vice President of Guest Services, overseeing the Ticketing and Ushering staff. She has spoken at conferences on topics such as Strategic Human Resources, Dynamic Pricing, Website Customer Experience, and Mindfulness in Leadership. Although her primary career has been in Ticketing, she is similarly passionate about all forms of technology and using it to make data-driven decisions. She is also a former Chair of the International Ticketing Association (INTIX) Board.
Joe Cassitto is the VP Inventory & Seller Operations at TickPick, the industry’s only marketplace that displays an all-in ticket price to the consumer from start to finish. Joe and his team manage the relationships between 2000+ professional resale partners, and have molded the policies implemented by TickPick to make it one of the most broker-friendly ticket exchanges. TickPick is notably one of the only marketplaces to not modify its payment terms to pay-after-event during the pandemic.
Prior to joining TickPick as its second hire, Joe started flipping tickets in 2008 as Joe-Hub, LLC while simultaneously earning his BA at Boston University’s Questrom School of Business in 2009. His experience as a small-scale ticket broker prepared him for his transition into TickPick seven years ago.
Joe calls Hoboken NJ his home, but recently moved to San Diego to work remotely during the pandemic, joined by his black Labrador, Cosmo. He also has decided to grow a beard for the first time in his life.
Ray Clark is StubHub’s Sr. Manager of B2C Strategic Supply and has been with the company since 2006. Since then, Ray’s primary focus has been on StubHub’s broker community, from the the very early days of Ticket Technology and StubHub’s bulk uploading tools all the way through to today’s API and Ticket Utils platforms. Ray’s expertise is in optimizing the experience for major suppliers and processors, collaborating closely with the Top Seller and Operational teams within StubHub to build and improve those key partnerships
Harry DeMott is the acting CEO of Ticket Evolution, a company he has been involved with as a board member and lead investor for the past 7 years – from its founding til today.
Harry has had a varied career as an investor and operator. He is concurrently the founder and CEO of Proper, a cannabis company focused on branded cannabis products in California. In addition, he sits on the board of Australis (AUSA) and Workhorse (WKHS) and is the Managing Member of Harmerle Investments, a family investment partnership. Through his General Partnership in Raptor Ventures 1 LP, Harry also sits on the board of Security Point Media and Ticket Evolution, and further acts as chairman of Chelsea Realty Company – a family real estate business in NYC.
Harry has been an active investor over the years in media, entertainment, cannabis and other sectors – with current investments in Hi.Fi, Evolvd Cannabis, Groundworks, Kinslips, Reply Buy, Columbia Care, Appelles Venture Forth, Raptor Ventures and Violet Crown Cinemas.
Harry grew up in and around NYC, attended Trinity High School before going on to Princeton, where he majored in Economics, and NYU Stern School of Business, where he got his MBA. He worked for years on Wall Street, starting at Credit Lyonnais Global Partners before becoming an Institutional Investor ranked equity research analyst at First Boston. He founded and ran Gothic Capital, a long short hedge fund and was employed as a senior analyst at both King Street Capital and Knighthead Capital before co-founding Raptor Ventures.
Harry lives with his wife and 2 daughters in New Canaan CT, where he cares for his French bulldog Moose and his 20 or so fish (pretty much the cast of Finding Nemo) He is an active paddle tennis player, tennis player, golfer, hiker, biker, and loves reading and travel.
Dr. Corey Gibbs
A performance-driven, business executive offering 25 years of comprehensive experience across sports entertainment and corporate hospitality disciplines, Dr. Corey Gibbs serves as Executive Managing Director at Ticket Solutions, Inc., an industry leading entertainment brokerage firm. Recognized for the ability to provide complete organizational oversight, exceed productivity and profitability goals, and identify and cultivate new revenue producing markets and business opportunities, he is viewed by his peers as a visionary with a rigorous work ethic, dynamic entrepreneurial mind, and a belief in adhering to the highest level of ethical standards.
Some of his professional affiliations include serving as past President and Board Member of the National Association of Ticket Brokers (NATB) the University of Alabama Graduate Sport Business Management Board, the NY-NJ Super Bowl XLVIII Host Committee, and the StubHub Advisory Board of Directors.
A native of Eutaw, Alabama, Corey received a Bachelor of Arts in Business Psychology (1998) and a Master of Arts in Sport Business Management (2007) from the University of Alabama, while earning his Doctor of Philosophy (Ph.D.) in Management from The Wharton School at the University of Pennsylvania in 2019. He resides in Austin, Texas, with his wife Caroline and twin 11-year-old boys, Will and Ben, while daughter, Victoria (15) lives in Hoover, Alabama.
1. I made this happen, I did not get here organically. Relentless pursuit of success and new challenges.
2. I get it done. Negotiations, targets, quotas, GTM plans, partnerships, deals, my taxes- done.
3. Hustle & drive: I am a leader in the cycling boardroom. Crushing elite level workouts-everyday.
4. Ballon d’Or level business acumen and sales skills.
5. I can win a room- you’re still here aren’t you? 🙂
Oversee strategy and business development for $1B GMV supply – B2C, B2B, and C2C.
Experience and focus in driving sales through relationships. Leading teams and resources to align with customer goals to build long-term partnerships. Ability to recognize and create opportunities, then develop strategies to execute and deliver value to the business and exceed growth targets. Confidence to negotiate strategic deals with mulit-million dollar impact. Cash-flow conservation and risk analysis savvy, illustrated by saving $1M+ in OPEX with COVID-19 onset.
Casey Klein, Vice President of Partner Services and Supply for Ticketmaster Resale, is focused on growing partnerships and business relationships with professional ticket resellers. Casey oversees the Partner Services and Technical Sales teams and is responsible for Ticketmaster Resale’s supply division, including strategic planning and partner relationship development. Casey and his team are focused on the development and adoption of inventory management solutions for professional resellers of all sizes in an effort to provide an efficient, secure selling experience across all resale marketplaces.
Casey has been a member of Ticketmaster Resale for five years with previous ticketing roles at the Chicago Bulls and Chicago Fire. He currently resides in the Chicago suburbs.
Specialties: 10 years running Ticket marketing platform for teams, venues and other rights-holder across NFL, NBA, NHL, MLS, MLB, music and theater. I also cover the evolution of the ticket market for publications like TechCrunch, DailyBeast, CNBC and Billboard. Prior to TicketIQ, I spent my career operating and investing in start-ups and growth-stage businesses in the interactive media, e-commerce and enterprise software sectors. I began my career writing about NYC Internet companies in the late 1900s.
Mr. Josh Logan is Director of Ticketing & Marketing for NCAA Championships & Alliances in Indianapolis, Indiana (9/2010). With the NCAA he is responsible for the development and implementation of a ticketing and marketing strategic business plan across all 90 NCAA championships. Josh works directly with the Division I men’s and women’s basketball tournament and Final Four, the College World Series, the Frozen Four, the Softball World Series, Volleyball, Wrestling and Lacrosse Championships.
Prior to his arrival with the NCAA, he was the Assistant General Manager/Senior Director of Ticket Operations for the Houston Rockets and the Toyota Center (2/2002-9/2010), where he oversaw multiple departments including the Box Office, Scoreboard Operations and concessions vendor. Josh joined the organization in February 2002 and was instrumental in the opening of the Toyota Center in 2003. Josh was the Project Manager for primary ticketing provider Veritix and led the companies’ strategic direction in the secondary ticketing market with Flash Seats.
Josh has been a member of the International Ticketing Association (INTIX) since 1999 serving on the Board of Directors from 2007-2010. Josh was the inaugural winner of the Venue’s Today Box Office Star award in 2009 and winner of the 2014 INTIX Outstanding Ticketing Professional of the year award.
Ryan has 20+ years of sports ticketing, marketing, sales, and event operations experience, including working with sports franchises in the NHL, MLB, NASCAR, and college athletics and leadership positions with ticketing vendors such as Ticketmaster, Tickets.com, and StubHub. He is currently leading ticketing strategy, operations, and vendor relationships for the PGA TOUR’s Co-Sanctioned ticketing group.
Derek serves as Chief Operating Officer of Qcue, a data science driven dynamic pricing and distribution company. Prior to this, he worked for 25 years in various senior roles at Tickets.com, most recently as Managing Director, EVP of International. He is also the Past Board Chair of INTIX.
With over thirteen years of experience in the ticketing industry, including co-founding Eventellect, Patrick prides himself on providing proven, expert service to sports teams as well as select entertainment companies.
Eventellect partners with teams to unify their approach to single game ticket sales and transform it into a strategic business asset. With Eventellect, teams fairly value single game tickets, protect season ticket holders’ investment and match the right audience with the right experience to maximize revenue, build fan loyalty and ensure team success.
Eventellect’s ability to deliver for its partners is reflected in the firm’s growth. The company has been recognized by the INC Magazine as one of the top 5000 fastest-growing privately held US companies for ten consecutive years.
Patrick has appeared on ABC News, CNBC and ESPN as a ticketing expert to discuss market trends and prices. In 2019 he was recognized as a member of the Sports Business Journal’s “Forty Under 40.” He lives in Houston, where the company is based, and is a 2003 graduate of the University of Texas at Austin.
Lee Shenker has been the President of DTI Management since April 2017. With over 20 years of experience in the industry, Shenker started his career in ticketing by launching First 15 while in graduate school. He joined ASC Ticket Company in 2010 as both an owner and its Vice President & General Counsel. In his tenure at ASC, he was responsible for overseeing all of its operations and technology strategies. Lee holds an M.B.A. from the Carroll Graduate School of Management at Boston College, and a J.D. from Boston College Law School. He is licensed to practice law in the state of Maryland.
Jimmy Siegendorf founded Premium Seats USA in 2005 and has grown it into a leading firm in the ticket industry. He attended Florida State University and Florida International University where he received a bachelor’s degree in Hospitality Management. Siegendorf successfully combined his studies and work experience in the hospitality industry with his love and passion for live events to form Premium Seats USA, an online, retail-oriented ticket and hospitality agency specializing in hard-to-get tickets and VIP packages for sports, concert and theater events nationwide.
Siegendorf serves on the Board of Directors for the National Association of Ticket Brokers and was a founding member of the Florida Association of Ticket Brokers. He is a proud cancer survivor who values spending quality time with family and friends and has applied that principle in the workforce by hiring a team composed of his wife, sister-in-law and some of his closest friends.
Tim and his wife Amy started Amy’s Tickets in 2002 so Amy could be a stay-at-home mom. Four children and 18 years later they have grown Amy’s tickets from $250,000 in sales to almost $15 million in sales. They specialize in college football and Masters Golf. Tim worked in commercial finance for 20 years before going full-time with Amy’s Tickets in 2018. He has an MBA with a finance concentration from Georgia State University.
With over 35 years experience in the ticketing industry, Ken opened his first ticket brokerage in 1985. After selling Box Office Ticket Service 2 years later, he became the general manager of the then industry leader Murray’s Tickets for seven years. In 1993 Ken went back on his own, forming Designer Tickets & Tours Inc in Sherman Oaks California. A year later, Ken opened Nevada Ticket Services in Las Vegas. In 1997, LasVegasTickets.Com was launched, paving the way for tourists & locals alike to handle all of their entertainment ticketing needs.
Ken has been a long time supporter of the NATB, and has served on the Board of Directors as an officer for 25 years. He’s a two term Past President and the current Vice President. Ken has represented ticket brokers of all sizes, assisting them in dealing with challenges facing the entertainment industry. Ken is a media favorite in both California and Nevada, with many articles and expert quotes. He was named in the Top 75 Movers & Shakers in Calif Sports in 1990.
Ken lives in Henderson Nevada with his beautiful family. They often visit the beautiful vistas of Laguna Beach Calif. His pride and joy are his fiance Endah & his three children, daughters Dhea & Hailey, and his son Matthew.
Don Vaccaro is the CEO of TicketNetwork, Inc., one of the leading online ticket exchanges in the country. Vaccaro has more than 30 years of experience in the secondary ticket market, including 10 years in industry-related software development, pioneering the creation of the company’s signature software – TicketNetwork® Point-of-Sale. Vaccaro is also the founder of Ticket Galaxy, one of the largest ticket brokerage firms in the country. He is a founding member and former president of the Connecticut Ticket Brokers Association, and was also founder and first president of the Massachusetts Ticket Brokers Association.
American Express’s Centurion Card concierge leadership called Dave Wakeman, “The King of Tickets” for his ability to decipher the complex world of tickets around the globe and enable AmEx’s team to consistently offer unmatched access and world-class service to one of the most exclusive membership organizations in the world, holders of The Black Card.
Dave’s work lies at the intersection of using hospitality and entertainment’s ability to create connections, build relationships, and grow communities meets revenue.
Over the years, Dave has partnered with organizations like Yellow Tail Wines, Madison Square Garden, the Seattle Theatre Group, and many others to grow their audience and drive revenue.
He hosts the number one podcast in the world for people marketing and selling entertainment and experiences, “The Business of Fun.”